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File a warranty claim

Sorry your ride-on isn't working as it should. All you need is your order number: no warranty number, registration or receipt. Fill in the form and our team will get back to you within 2 business days. See the Freddo Extended Warranty terms for what's covered.

It’s in your order confirmation email. Got it as a gift or second-hand? Use the original order number.

Email photos or a video of the problem to support@freddotoys.com with your order number in the subject.